To calculate the number of panels you would need to order for your project, choose the length based on the height of your wall. The panels are 24 inches wide, so divide the width of your wall by 24 inches to calculate the number of panels your wall would require. Round up to the nearest whole number. For example, if your wall is 112 inches wide, divide by 24, which equals 4.66. Round up to the nearest whole number (5), which means you need 5 panels.
Smooth matte has a true matte finish. Canvas has the texture of the canvas of an artist's painting. Linen has the texture of linen fabric. Our fabric wallpaper is more durable and can be washed with mild soap and water. It also has a slightly higher tack and works well on slightly textured walls.
We DO NOT issue refunds for wallpaper as it is a made to order item.
Wallpaper and all other products that are damaged in transit will be covered by Route protection, if you choose this at checkout. If this option is not chosen, damaged items will not be replaced or refunded. We strongly suggest that you chose Route protection when checking out.
Occasionally, there are printing errors, and in this case, we will replace defective wallpaper.In this case please contact us IMMEDIATELY with photos. If not contacted within 7 days of receipt, we cannot replace these items. Keep in mind that the wallpaper cannot be used/installed, otherwise the order will not qualify for a replacement or refund.
Cancellations may be made within 24 hours of purchase only if your wallpaper order has not been printed yet. We want you to be happy with your product and put in considerable time and effort to create each order. If you have any issues with your order once you receive it, please contact us.
We recommend that your purchase a wallpaper sample first to feel the quality of the material, see the colors in person, and test on your wall.
We accept exchanges within 7 days of receipt. There is a 20% restocking fee for wallpaper (no restocking fee for other products) and the customer is responsible for return shipping. We do not accept unauthorized returns or exchanges. Please read our full refund policy for more details.
Our wallpaper works on slightly textured walls but not heavily textured walls. Our fabric wallpaper would be the best choice for textured walls. If there is any texture on your walls, we recommend purchasing a sample first.
Gloss, semi-gloss or satin finish paints work best with our removable wallpaper. We do not recommend applying on matte/flat paint. If it is a newly painted wall, be sure to let the paint cure and outgas for at least 3 weeks prior to applying the wallpaper.
Most of our patterns repeat every 24 inches. However, the repeat of the pattern may be greater than this for some of our patterns. If you plan on purchasing more than one length of panels that are to be installed on the same wall, please notify us to let us know what order they are to be installed in so that the pattern will line up correctly. For instance if you order 2 24x48 inch panels and 3 24x96 inch panels, let us know whether the 48 inch panels need to be to the left or right of the 96 inch panels.
We recommend overlapping the panels to avoid splitting of the seams with changes in climate or temperature. We provide about a 0.8 inch overlap ( making the panels around 25inches wide with a one inch redundancy in pattern). Because of this, the panels must be installed from left to right with the right panel overlapping the panel to its left. However, our fabric wallpaper can be butt seamed without any splitting of the seams.
Yes, our samples are the 8.5x11 inch size option. The pattern for the wallpaper is to scale, while the murals are scaled down to show the entire mural.
I am having issues with my wallpaper. It is peeling off!
If your wallpaper is not adhering well or peeling off there are a few things that could be causing this:
1)There was dust, oils from skin, or dirt on the walls that was not thoroughly wiped off prior to installation.
2)The walls are too textured.
3)The wall was recently painted and was not given enough time to outgas properly.
4)Your paint is Low-VOC or has additives in it that prevent adhesion of the wallpaper.
In these cases, it is the customer’s responsibility and we cannot provide refunds or returns. However, we do want to work with you so that a solution is agreed upon and that you are happy with your experience with our company.
You can install our fabric wallpaper over existing wallpaper. We do not recommend installing our smooth matte, linen or canvas wallpaper over existing wallpaper.
I am having a difficult time lining up my wallpaper panels. Please help!
Please remember our wallpaper requires an overlap. We provide about a 0.8-1 inch overlap, which will be the redundant pattern at the left side of the panel. To ensure you are lining up the panel correctly, either use painter’s tape to hold the panels in place as you apply the wallpaper, or have one person hold the top and keep it aligned and have another person midway down holding it in alignment as you apply it.
Coupons cannot be applied to past orders. If you received a coupon that states that you have 15 minutes to use the coupon, this coupon is ONLY for a second purchase and cannot be applied to your initial purchase. This type of coupon is an incentive to make an additional purchase immediately following your initial purchase. The coupon will time out within 15 minutes if not used within the allotted time.
Your country may charge duty or custom fees. Please check with your post office prior to placing your order. Any import fees or taxes (Customs fees) levied by the destination country are the responsibility of the buyer. Such fees are not covered by shipping . We are not able to discount, alter, or reimburse Customs duties.
We print on demand, and your order will likely be printed the same day you order. For that reason, cancellations must be made in less than 24 hours and before your order has been printed. If it has already been printed, we cannot cancel your order. Please email us immediately at email@example.com if you need to cancel your order.
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